• Research Analyst - Client Services

    Job Locations US-PA-HARRISBURG
    Job ID
    # of Openings
  • Overview

    COMPANY DESCRIPTION: PFM Asset Management LLC (“PFMAM”), part of the PFM Group, is nationally recognized as a leading public sector investment advisory firm. We provide cash management, investment management, specialized investment structuring, and consulting services to state and local governments, higher education and health care institutions, public pension plans, foundations and endowments, and Taft-Hartley funds. PFMAM manages approximately $60 billion in discretionary assets, consisting of short-term fixed income assets for operating funds and bond proceeds and longer-term multi-asset class portfolios. PFMAM professionals work with government officials, investment bankers, attorneys, and other finance professionals to develop and implement investment strategies on behalf of our public and non-profit sector clients. We are a firm of more than 600 professionals located in 39 locations across the country.


    POSITION OBJECTIVES: The Research Analyst will work within the centralized Client Service Group (“CSG”) and be responsible for interacting with Management , CSG team members, banking institutions, and the different marketing groups throughout PFMAM. The Research Analyst is responsible for the day-to-day operation of the pool, CD, and TERM programs. They work extensively and collaboratively with other members of the Client Service Group and the Relationship Management Team with the goal of provide superior client service that will grow assets in our programs and products. This position is not client facing. The specific responsibilities for this role are outlined below.


     Maintain administrative responsibility for the daily activity of regional programs and services
     Update investor/participant information on internal systems
     Investigation and resolution of reconciling items in banking accounts or shareholder accounts
     Investigation and resolution of client issues/concerns
     Work with the accounting group to resolve all identified cash and share reconciliation differences among programs
     Work with banking institutions to resolve all discrepancies between PFM’s records and bank records
     Work with Client Services Key Accounts Manager and Client Consultants to resolve client account issues
     Administer EON (PFM’s Online System) setup and Investor requests regarding EON.
     Maintain and update operational procedures on administered programs and services
     Work with Operations teammates to identify inefficiencies in process and participate in creating solutions
     Support CSG Processing Manager

     Participate in monthly statement production focusing on visual and information checks


     Proficient computer and technical skills:
    • Microsoft Outlook, Excel, and Access
     Actively listens to others
     Ability to manage multiple tasks and adapt to a changing, fast-paced environment
     Desire to improve processes, take initiative, and solve problems
     Associate’s or Bachelor’s degree in finance, economics, accounting, or a related field preferred
     2+ years of prior financial services industry experience preferred
     Attention to detail and accuracy in a dynamic and fast-paced work environment
     Able to quickly learn complex concepts and seamlessly manage multiple priorities




    Compensation includes a competitive base salary, bonus eligibility, and comprehensive benefits package.  PFM also offers the option for participation in profit sharing and 401K plans.


    PFM is not offering visa sponsorship for this position.

    PFM is an Equal Opportunity Employer (M/F/D/V) and maintains a drug-free workplace.


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